EXCELLENT ECOSYSTEMS
In order to provide the best possible experience to customers or clients an organisation needs to be clear on which of ten Life Areas it intends to focus its offering on. Then it needs to optimise its business ecosystem to ensure it delivers the best service possible in these areas. Finally, it need to manage it performance and metrics within a framework such as the EFQM Excellence framework.
BEWARE PAPER NAPKINS!
Making acquisitions seems to be a universally challenging process with very low rates of success.
In this story I talk about one such disaster acquisition. At the end I relate it back to today. Nothing much seems to have changed where due diligences are concerned.
YOUR ECOSYSTEM AND 2023
As we go into 2023 addressing your business ecosystem can prove to be a vital strategic activity. Attention to aspects of your ecosystem can aid revenue growth on one hand while reducing risk on the other. Here we review one of three matrices we have developed that enable you to review key aspects of your business ecosystem.
PATHS TO THE FUTURE
A LIVE Event to explore Pivot Now!™ - a newly-developed approach to choosing the future direction of your organisation. It is identified as a vital element of the Wicked Challenges™ approach crafted by Martin Johnson and Bryce Biggs.
A STRATEGIST EXPLAINS
Strategy is often viewed as an entire process. It can be more useful though to see it as an element of the overall planning process. This framework is given the acronym V2MOST - Values, Vision, Mission, Objectives, Strategies, & Tactics. This in turn can be aligned with the management POLC framework - Planning, Organising, Leading, & Controlling. Some of the tools for fulfilling this mandate include Programmes, Projects, Policies & Procedures, & Budgets.
See also Pivot Now!™ & Six-ITs™.
JUST CAN'T SLEEP
Awake. Irritated. Apple Watch says 02h00. Sleep stats will be bad – again. Bladder? No, brain. The word “Pivot”. Triggered by Phil, the pension fund nominee on your board ..
GENERATIONAL PIVOT
Need to Pivot due to a changing demographic in your Market and Workplace?