EXCELLENT ECOSYSTEMS
In order to provide the best possible experience to customers or clients an organisation needs to be clear on which of ten Life Areas it intends to focus its offering on. Then it needs to optimise its business ecosystem to ensure it delivers the best service possible in these areas. Finally, it need to manage it performance and metrics within a framework such as the EFQM Excellence framework.
BEWARE PAPER NAPKINS!
Making acquisitions seems to be a universally challenging process with very low rates of success.
In this story I talk about one such disaster acquisition. At the end I relate it back to today. Nothing much seems to have changed where due diligences are concerned.
RECESSION PROOFING
Here is the summary of our 5-Step Recession Proof Programme as part of Financial Freedom for Organisations - that is F₃O: Regularly assess the health of your business; Readjust your products and services and the resources required as necessary; Build a lean, efficient team and remind them that you appreciate them; Listen to your employees’ needs, and they will give discretionary effort for you; and Never stop thinking about how you can accomplish numbers 1-4 better and more efficiently.
YOUR ECOSYSTEM AND 2023
As we go into 2023 addressing your business ecosystem can prove to be a vital strategic activity. Attention to aspects of your ecosystem can aid revenue growth on one hand while reducing risk on the other. Here we review one of three matrices we have developed that enable you to review key aspects of your business ecosystem.
THE BABY GUARD'S ASLEEP!
In this post I recount five stores which illustrate what happens when you let the ball slip through your fingers. The case will be made for the essential strategic role of MBWA and Inspecting What you Expect.
YOUR GUT MICROBIOME?
Researching and developing your business ecosystem is a crucial element of any organisation strategy. It helps maximise revenue while at the same time minimising or mitigating risk.
WHY?
An effective Why? can unlock major innovations. Particularly if we can find a way to include diverse experience and perceptions and shift our mindset and think outside the conceptual boxes that sometime imprison us. "And the people in the houses. All went to the university. Where they were put in boxes. And they came out all the same". Extract from lyrics of the song Little Boxes by Malvina Reynolds
A STRATEGIST EXPLAINS
Strategy is often viewed as an entire process. It can be more useful though to see it as an element of the overall planning process. This framework is given the acronym V2MOST - Values, Vision, Mission, Objectives, Strategies, & Tactics. This in turn can be aligned with the management POLC framework - Planning, Organising, Leading, & Controlling. Some of the tools for fulfilling this mandate include Programmes, Projects, Policies & Procedures, & Budgets.
See also Pivot Now!™ & Six-ITs™.