Stories

FROM STUCK TO SOLVING

From Stuck to Structured – Tackling Wicked Challenges™ Wicked problems are everywhere—messy, unpredictable, and seemingly impossible to solve. But what if we’ve been looking at them the wrong way? Instead of seeing them as unsolvable problems, what if we reframe them as Wicked Challenges™—opportunities to shape success rather than chase perfect answers? That’s the approach we took in our Wicked Challenges™ Whitepaper. While the Medium article Embracing Wicked Problems highlights the complexity

CHANGE CHICKEN AND EGG

Should organisations start with Where We Are Now or Where We Need to Be? It’s rarely a simple choice. The real challenge is ensuring clarity before acting. The Six ITs™ framework helps organisations resolve, not just solve, change by focusing on key areas: Do we have the right people and sponsorship? Are we engaging the right perspectives? Are we addressing the real issue? Change isn’t about either/or thinking— it’s about building readiness, alignment, and continuous learning.

TRULY TRANSFORMATIONAL

Truly Transformational equips organisations to tackle Wicked Challenges—complex issues requiring more than temporary fixes. Our approach embraces holistic, sustainable, and people-centred change, empowering organisations to thrive in an unpredictable world. Through the Six ITs Framework—Resource IT, Collabor-IT, Frame IT, Innov-IT, Measure IT, and Iter-IT—we guide organisations to reshape practices and align efforts with strategic outcomes. This method turns challenges into growth opportunities,

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WHAT IS CULTURE ..

Culture is formed through agreements between people and their shared perspectives. It is not an external entity but a construct of the mind. Intangible experiences and knowledge shape our sense of meaning, and culture emerges when this meaning is agreed upon by a group. Repetition of meaning across multiple perspectives, facilitated by structures and communication, creates a shared sense of culture. However, variation and disagreement exist, challenging the formation of organisational culture...

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GREASEGUN INNOVATION

In this post, we describe an innovation journey that resulted in an improved and patented greasegun. Also, the key elements we have been able to extract from the story based on an interview with current senior management. Finally, we have looked to see how well their journey aligns with our Six-ITs framework.

Strategy

EXCELLENT ECOSYSTEMS

In order to provide the best possible experience to customers or clients an organisation needs to be clear on which of ten Life Areas it intends to focus its offering on. Then it needs to optimise its business ecosystem to ensure it delivers the best service possible in these areas. Finally, it need to manage it performance and metrics within a framework such as the EFQM Excellence framework.

Strategy

THE BABY GUARD'S ASLEEP!

In this post I recount five stores which illustrate what happens when you let the ball slip through your fingers. The case will be made for the essential strategic role of MBWA and Inspecting What you Expect.

Strategy

YOUR GUT MICROBIOME?

Researching and developing your business ecosystem is a crucial element of any organisation strategy. It helps maximise revenue while at the same time minimising or mitigating risk.

Strategy

WHY?

An effective Why? can unlock major innovations. Particularly if we can find a way to include diverse experience and perceptions and shift our mindset and think outside the conceptual boxes that sometime imprison us. "And the people in the houses. All went to the university. Where they were put in boxes. And they came out all the same". Extract from lyrics of the song Little Boxes by Malvina Reynolds

Strategy, Teamwork