WHAT IS CULTURE ..
Culture is formed through agreements between people and their shared perspectives. It is not an external entity but a construct of the mind. Intangible experiences and knowledge shape our sense of meaning, and culture emerges when this meaning is agreed upon by a group. Repetition of meaning across multiple perspectives, facilitated by structures and communication, creates a shared sense of culture. However, variation and disagreement exist, challenging the formation of organisational culture...
In this post, we describe an innovation journey that resulted in an improved and patented greasegun. Also, the key elements we have been able to extract from the story based on an interview with current senior management. Finally, we have looked to see how well their journey aligns with our Six-ITs framework.
In order to provide the best possible experience to customers or clients an organisation needs to be clear on which of ten Life Areas it intends to focus its offering on. Then it needs to optimise its business ecosystem to ensure it delivers the best service possible in these areas. Finally, it need to manage it performance and metrics within a framework such as the EFQM Excellence framework.
THE BABY GUARD'S ASLEEP!
In this post I recount five stores which illustrate what happens when you let the ball slip through your fingers. The case will be made for the essential strategic role of MBWA and Inspecting What you Expect.
YOUR GUT MICROBIOME?
Researching and developing your business ecosystem is a crucial element of any organisation strategy. It helps maximise revenue while at the same time minimising or mitigating risk.
An effective Why? can unlock major innovations. Particularly if we can find a way to include diverse experience and perceptions and shift our mindset and think outside the conceptual boxes that sometime imprison us. "And the people in the houses. All went to the university. Where they were put in boxes. And they came out all the same". Extract from lyrics of the song Little Boxes by Malvina Reynolds