YOUR QUESTIONS ANSWERED
Questions and answers from CQI Webinar attendees on navigating culture and wellbeing in times of change - answered by Pete Emms our culture partner and Louise Ebrey our Change and Quality partner.
HOW QUALITY PROFESSIONALS CAN IMPACT WELLBEING
This piece reflects on the value of lessons learned through hands-on site visits. It highlights how observing real contexts, from leadership to line teams, reveals hidden insights. BIG PICTURE® makes sense of what we see, aligning perspectives and enabling better conversations across performance, culture, and improvement efforts.
THE IMPACT OF WELLBEING ON QUALITY AND CHANGE
This story explores how wellbeing shapes the quality of work in organisations. Drawing on insights from a CQI webinar, it shows that when people feel well, they perform better. Using BIG PICTURE® tools, it reveals how culture can be made visible—and why it matters for meaningful, lasting change.
FROM STUCK TO SOLVING
From Stuck to Structured – Tackling Wicked Challenges™
Wicked problems are everywhere—messy, unpredictable, and seemingly impossible to solve. But what if we’ve been looking at them the wrong way? Instead of seeing them as unsolvable problems, what if we reframe them as Wicked Challenges™—opportunities to shape success rather than chase perfect answers?
That’s the approach we took in our Wicked Challenges™ Whitepaper. While the Medium article Embracing Wicked Problems highlights the complexity
TOMATOES OR TOMATOES
Many organisations talk about transformation, but what if most of it is just change in disguise? We implement new systems, optimise operations, and refine processes—but does that really make a business different? Real transformation reshapes how an organisation works at its core, changing strategy, operating models, and enterprise architecture. It’s about shifting mindsets, structures, and decision-making.
CHANGE CHICKEN AND EGG
Should organisations start with Where We Are Now or Where We Need to Be? It’s rarely a simple choice. The real challenge is ensuring clarity before acting.
The Six ITs™ framework helps organisations resolve, not just solve, change by focusing on key areas: Do we have the right people and sponsorship? Are we engaging the right perspectives? Are we addressing the real issue?
Change isn’t about either/or thinking— it’s about building readiness, alignment, and continuous learning.
THE HEROIC LEADER
True transformation isn’t driven by heroic leaders but by creating an environment where everyone is ready to act, adapt, and contribute. By focusing on readiness over resistance, organisations can foster alignment, trust, and collaboration, turning change into a shared journey rather than a top-down directive.
NOT RESISTANCE IS IT?
Explore how change is less about managing resistance and more about fostering readiness. At YourBigPic, we shift the focus from obstacles to opportunities, empowering teams to embrace transformation with a proactive mindset. Discover the power of readiness over resistance in achieving meaningful change.
